Return and Refund Policy

At ELIE SANON LLC, we strive to deliver high-quality consulting services tailored to your business needs. Please read our Return and Refund Policy carefully before engaging with our offerings.

1. Service-Based Nature

Our services are primarily digital, strategic, and advisory in nature. As such, they are non-tangible and not subject to traditional returns like physical goods.

2. Refund Eligibility

Refunds may be considered under specific circumstances, including but not limited to:

• Service not delivered as outlined in the agreement
• Technical issues on our part that prevent service execution
• Duplicate payments or billing errors

3. Non-Refundable Scenarios

Refunds are not applicable in the following situations:

• Change of mind after service initiation
• Client failure to provide required information or collaboration
• Delays caused by third-party tools or platforms

4. Cancellation Policy

Clients must notify us of service cancellations at least 48 hours in advance. Late cancellations may result in partial charges or forfeiture of advance payments.

5. Refund Process

If your refund is approved, it will be processed within 7–10 business days to the original payment method. You will be notified via email once the refund is initiated.

6. Contact for Refund Requests

For return or refund-related concerns, please email us at contact@eliesanon.com with your full name, payment details, and reason for the request. You may also visit our office at 6130 Elton Avenue, Las Vegas, NV 89107, USA.

7. Policy Updates

ELIE SANON LLC reserves the right to update this Return and Refund Policy at any time. Continued use of our services constitutes acceptance of any changes made.